FAQs
Guests frequently have similar questions, and you can explore answers to the most common ones below. If you don’t find what you’re looking for in our FAQ, don’t hesitate to contact us – our team is here to assist you, ensuring your experience is as exceptional and tailored as a work of art.
Accommodation and Reservations
What types of accommodation are available?
We offer rooms and suites in twelve categories, including 38 rooms, 21 suites, and a Maisonette. Our ‘Superior’ category rooms and suites come with a balcony, while those in the ‘Deluxe’ and ‘Royal’ categories feature both a balcony and a river view.
What is the check-in and check-out time?
Check-in time is at 3:00 pm, and check-out time is at 12:00 pm.
Can I request an early check-in or late check-out?
If you need early check-in or late check-out, please contact us in advance, and we will do our best to accommodate your request.
Do you offer any special packages and offers?
Yes, we offer special packages and promotions to enrich your experience of Porto’s vibrant art scene. Each adventure is curated to help you discover the city’s artistic treasures and create cherished memories. For more information, please click here.
Amenities and Services
What dining options are available on-site?
On-site, Digby Restaurant & Bar offers a rich journey through Portuguese cuisine. Enjoy aged beef sirloin and Chuleton from Tenro by Digby, complemented by a signature cocktail menu and Executive Lunch. Relax at our cozy indoor bar with a selection of wines, signature cocktails, and snacks, or by the pool with light dishes and ice creams.
Do you offer dining options for guests with dietary restrictions or preferences?
At Torel Avantgarde, we provide options for vegetarian, vegan, and gluten-free diets upon request, ensuring all guests can enjoy their dining experience comfortably.
Is there a spa and wellness center?
Are there any recreational activities or experiences available?
Yes, we offer a variety of captivating activities to enrich your stay in Porto, including exclusive art tours and cultural experiences. Discover the city’s vibrant art scene and historic neighborhoods with us. For more details, visit here
Transportation and Accessibility
How do I get to the hotel from the nearest airport or train station?
You can easily reach Torel Avantgarde by taxi or car from nearby airports and train stations. Francisco Sá Carneiro Airport is approximately 15 kilometers away, and local train stations such as São Bento (1.5 km) and Campanhã (3 km) are also conveniently accessible. We offer transfer services to and from the airport, which may incur an additional fee and are subject to availability.
Is parking available at the hotel?
Yes, parking is available at the hotel for your convenience.
Policies and Special Requests
Do you offer laundry and dry-cleaning services?
Yes, we offer laundry and dry-cleaning services to ensure your garments are cared for during your stay.
How do I make a special request for my stay (e.g., romantic packages, birthday arrangements)?
To make a special request for your stay, such as romantic packages or birthday arrangements, please contact us directly. Click here to visit our contact page.
Contact Information
How can I contact the hotel directly?
You can contact the hotel directly by phone at +351 220 110 082 or email us at info@torelavantgarde.com. For more contact options, please visit our contact page here.
What are the reception and room service hours?
Our reception and room service are available round-the-clock, ensuring your needs are met any time of day or night.
